How to Receive Food

Anyone who is a Burlington Resident can come to the Burlington Food Bank at 1A – 1254 Plains Road East, Burlington to receive food. We’re open Monday to Friday for pick-up, from 9 am until 12:45 pm and Thursdays from 5:00 pm until 7:00 pm. If you have any questions please email or call 905.637.2273.

We Want to Make Getting Food Easy for You

Anyone in need of food and living in Burlington is eligible to use the food bank. When you visit us, a staff member or volunteer will ask to see some photo identification and documentation that shows you are a resident of Burlington. Please remember to bring this documentaion with you.

What You can Expect as a Food Bank Client

Burlington Food Bank is run by dedicated staff and volunteers who collect food, stock shelves and support clients by distributing food. Our clients are always welcomed with respect. If this is your first visit, you will need to complete a simple registration between the hours of 9:00 – 12:45 am, Monday to Friday or Thursday evenings between 5-7 pm. Please bring something with your name & address on it, as well as identification for everyone in your family. After your initial registration, you may visit us once every three (3) weeks during our regular business hours as posted.

Frequently Asked Questions

What kinds of food will I receive?

You will receive nutritious food on each visit. This will include both canned/packaged food and fresh food like milk, fresh produce, meat and bread.

Can I choose the food I need?

Yes, we practice what is commonly called the shopping model; you will pick the items that you and/or family will eat. We try to offer choices and a variety of food based on Canada’s Food Guide. You will be able to shop for non perishable items with the assistance of our volunteers, as well as fresh produce. We also provide milk, eggs, bread and frozen proteins such as chicken, beef, pork and fish.

Will I feel embarrassed visiting a food bank?

All clients are treated with dignity and respect. We do all of our initial intakes or first time registrations in private and respect privacy and keep information confidential. Clients are expected to treat our staff and volunteers with the same courtesy and understanding as we treat them.

Where to Pick Up Your Food

Burlington Food Bank
1254 Plains Road East, Unit 1A
Burlington, ON L7S 1W6

Phone: 905.637.2273


Hours of Operation:
Monday – Friday: 9:00 a.m. – 12:45 p.m.

Thursday evenings 5:00 p.m. – 7:00 p.m.

Evening Visits upon request
Please call 905.637.2273 to arrange
Closed Saturday and Sunday

The Burlington Food Bank is a registered charitable organization. Charitable Registration 88963-8946-RR 0001.

To view our Tax Receipting Policy, click here.